Custom furniture since 1992  •  Bloemfontein, South Africa

FURNITURE ART COMPANY • QUESTIONS & ANSWERS

Custom Furniture FAQs: Quotes, Design, Manufacturing & Delivery

Find clear answers about custom furniture quotations, design information, measurements, materials, production, deposits, delivery, installation, repairs and working with Furniture Art Company. These general answers help you prepare; your approved quotation remains the final record of the scope for a specific project.

Made to order

Custom furniture is developed around the required dimensions, intended use, style and approved materials.

Project-specific quotations

Price and timing depend on size, complexity, material, finish, quantity, location and installation needs.

Bloemfontein workshop

Furniture Art Company has designed and manufactured custom work from Bloemfontein since 1992.

Clear agreed scope

The approved quotation should identify inclusions, exclusions, responsibilities, logistics and estimated lead time.

BEFORE YOU REQUEST A QUOTE

How to use these custom furniture FAQs

Custom furniture is not priced or planned like a standard product taken from a shelf. The same dining table, cupboard, door or bar can change substantially when dimensions, timber, finish, hardware, access, delivery and installation are changed.

Use this page to understand the normal process and prepare a useful first enquiry. For details about a particular kitchen, bar, bedroom, church, pool table, dining room, door or interior project, browse the custom furniture services and send your own measurements and photographs.

The short answer for every custom project

Useful first information: project type, town, photographs, approximate measurements, quantity, inspiration, required completion period and whether delivery or installation is needed.
Final authority: the written quotation, approved drawings or specification and agreed terms for your project.

GENERAL QUESTIONS

Starting a custom furniture project

These answers explain the basic fit between an idea and a made-to-measure project. Feasibility is confirmed only after the team reviews the actual requirements.

What is custom furniture?

Custom furniture is designed or adapted for a particular client, space, size, function and finish rather than supplied only in a fixed standard configuration.

What types of furniture and woodwork can you make?

Projects can include freestanding furniture, kitchens, built-in cupboards, bars, church furniture, dining and bedroom pieces, pool tables, doors, fitted interiors, architectural woodwork and suitable repair or restoration.

Do I need a finished drawing before contacting you?

No. Room photographs, approximate measurements and a clear description are enough for an initial discussion. Drawings, confirmed measurements or a site assessment can follow if the project requires them.

Can you work from a photograph, sketch or inspiration image?

Yes. References help communicate proportion, style and details. The final design must still be adapted to the actual measurements, materials, construction, access and budget rather than copied without evaluation.

Can furniture be made to exact dimensions?

Yes, subject to practical manufacturing tolerances and confirmed measurements. Fitted work may require a site measure or final verification before production.

Can I order one piece or a complete room solution?

Both are possible. You can enquire about a single table, bed, cabinet or door, or a coordinated room containing fitted and freestanding elements.

Do you work with residential and professional clients?

Yes. Furniture Art Company considers suitable work for homes, churches, hospitality, offices, institutions and other commercial or professional settings.

Where is Furniture Art Company based?

The workshop is at 17 Mackenzie Street, Oos-Einde, Bloemfontein, Free State. Contact the team before visiting for a consultation or bringing an item for assessment.

QUOTATION QUESTIONS

Quotations, pricing, deposits and approval

Every quotation is based on the information and specification available at the time. Clarifying the scope early reduces assumptions and unexpected changes later.

How is custom furniture priced?

Pricing depends on dimensions, material, construction, hardware, finish, quantity, design work, restoration condition, delivery distance, access and installation requirements. A useful quote cannot be based on the item name alone.

Is a site visit always required before quoting?

No. Photographs, approximate measurements and plans may be enough for an initial estimate or quotation. Fitted, complex or restoration work may require confirmed measurements, a workshop inspection or a site assessment.

Is a deposit required?

A required deposit, payment stages and due dates are stated in the project quotation or invoice. Check those terms before approving the work or making payment.

When does manufacturing begin?

Production is normally scheduled after the specification and quotation are approved and the required deposit or agreed payment condition has been met. Material availability and workshop scheduling also affect the start date.

THE CUSTOM FURNITURE PROCESS

What happens after you send a custom furniture enquiry

The sequence below is typical. The exact steps vary with the project type, location and whether the work is freestanding, fitted or being restored.

01

Initial review

The team reviews the project type, location, intended use, photographs and initial requirements to determine what must be clarified.

02

Information and measurements

Approximate dimensions may support an early discussion. Critical dimensions, plans, access details or a site assessment are confirmed when necessary.

03

Design and quotation

The proposed design direction, materials, dimensions, scope, logistics, exclusions and estimated timing are developed into a quotation or supporting specification.

04

Approval and production

After approval and the required deposit, materials can be sourced and the work scheduled for manufacture or restoration.

05

Delivery, installation or collection

Collection, delivery, placement, assembly and fitted installation are completed according to the written scope and agreed site arrangements.

NEED AN ANSWER ABOUT YOUR OWN PROJECT?

A good question includes enough project context

Instead of asking only “How much is a table?” or “How long will a cupboard take?”, include the town, approximate size, photographs, quantity, preferred style and whether delivery or installation is required. That context makes it much easier to give a useful next step.

If you are asking about an existing quotation or order, include the customer name, reference number and a clear description of the question or issue.

PREPARE YOUR ENQUIRY

What to send when requesting a useful custom furniture quote

You do not need every technical detail on the first message. The information below helps the team understand the likely scope and ask better follow-up questions.

Project type and intended use

Name the item, room or repair and explain how it should be used. For fitted work, list the storage, appliance, service or access requirements that affect the design.

Town and installation location

Provide the project town, property type, floor level and whether delivery, assembly or installation is required.

Clear photographs or plans

Include full-room views, close-ups of important details or damage, plans where available and photographs of entrances or difficult access.

Approximate measurements and quantity

Share room dimensions, preferred finished size, opening measurements and the number of items required. Approximate figures are acceptable for an initial enquiry.

Style, materials and inspiration

Send inspiration images and describe preferred timber, colour, hardware, upholstery, finish or existing furniture that the new work should complement.

Access, timing and delivery needs

Mention stairs, narrow passages, fixed deadlines and a practical budget range where possible. These details can affect design, transport and feasibility.

PRODUCTION & DELIVERY QUESTIONS

Materials, manufacturing, delivery and after-sales questions

What materials and finishes do you use?

Options depend on the project and may include suitable solid timber, board or veneer construction, hardware, upholstery and protective finishes. The quotation or specification should identify the approved materials and finish direction.

Can new furniture match an existing piece or interior?

Often, yes. Clear photographs, samples or accurate references can guide colour, profile and proportion. Natural timber and aged finishes vary, so an exact invisible match cannot be promised without assessment.

How long does custom furniture take to manufacture?

Lead time varies with design approval, size, quantity, complexity, material availability, finishing, workshop schedule and installation requirements. Request the current estimate for your specific project before committing to a deadline.

Can I change the design after approval?

Raise changes as early as possible. Changes after approval or after materials and production have started may affect price, timing and feasibility and should be confirmed in writing before the work proceeds.

Are delivery and installation included in the price?

Not automatically. Collection, delivery, placement, assembly and fitted installation are project-specific. Check the quotation for exactly which logistics and site work are included or excluded.

Do you deliver or install outside Bloemfontein?

Suitable projects elsewhere in the Free State and South Africa can be discussed. Feasibility and cost depend on distance, dimensions, access, quantity, assembly and installation requirements.

Do you repair or restore antique and wooden furniture?

Suitable timber and antique furniture can be assessed for repair, replacement components, refinishing or restoration. Send full photographs, close-ups, dimensions and your location before moving the item.

What should I do if I need help with an existing order?

Use the contact page and select the existing-order or after-sales option where available. Include the customer name, order or invoice reference, photographs and a concise description of the assistance required.

USEFUL COMPANY LINKS

Find the right next page

About Furniture Art Company

Read the company story, workshop background, capabilities and general project approach since 1992.

Project portfolio

Browse examples of custom furniture, interiors, church work, hospitality projects, restoration and specialist woodworking.

Contact and quotations

Send the information for a new quotation, ask a project question or request help with an existing order.

FURNITURE ART COMPANY • BLOEMFONTEIN

Still have a custom furniture question?

Send your project type, town, photographs, approximate measurements and a short explanation of what you need. The team will review the information and advise on the next practical step.